Experts: HEALTHCARE INDIA REPORT (OCTOBER 2018)

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Shyatto Raha

Founder & Director, InnoCirc Ventures | Founder, MyHealthcare

“Growth in life expectancy is going to put tremendous pressure on our healthcare industry with shortfalls experienced across the number of hospitals doctors and nurses. And with increasing life expectancy these numbers will only keep growing. The only viable solution will be the use of technology and more specifically data driven healthtech solutions that will aid in improving current efficiencies and make primary health care more accessible and affordable. Its heartening to see how many start-ups and private health service providers are rising to tackle large public problems and finding frugal yet innovative solutions that tackle quality access and affordability for primary health care with specific areas of focus - be it working with hospitals in building their digital care capabilities use of digital technology in making home healthcare services more viable and the use of AI in bridging gaps or improving efficiencies. However the big challenge for health-tech companies today is the trust and backing of doctors in adopting the use and implementation of the new innovations being offered by digital technology. The healthcare sector in India is set for positive changes across the healthcare sector that will benefit patients in the years ahead.”

Arvind Sivramakrishnan

CIO, Apollo Hospitals Enterprise Ltd.

“Vast healthcare data lies untapped and technology is the answer to improve the standards of healthcare delivery but cost needs to be aligned to the value that is being delivered. Citizenspatients want accessibility & care personalization at lower costs which requires industry ecosystem to come together to find ways of innovation for care continuum. Technology promises are not aligning with the costs which is creating a huge gap in the market leading to over consumerization of healthcare. Lack of effective healthcare delivery through mobile is causing disruption in healthcare service excellence ultimately leading to patched healthcare delivery. Indian healthcare ecosystem needs to find the right balance in terms of cost vs value. Social media should be used to educate citizens on healthcare issues and crowdsourcing of Q&A through social media should be done which is going to bridge the gap on health education. Social media should also be extensively leveraged for professionals looking for healthcare as a career. Government should be equifocused on private & public healthcare through regulation and technology should be leveraged for effective public & private partnerships.”

Ashish Gupta

CEO, docprime | CTO, Policybazaar.com

“Healthcare industry represents a pretty interesting paradox. At one end it has seen a spate of innovative startups drive the latest in technology specifically artificial intelligence including companies that claim to be able to beat real doctors at diagnosing diseases like cancer. Yet one can hardly find any customers really benefitting or adopting any of these features. What the industry is missing is an ecosystem driver that focusses on educating and hand holding customers to drive adoption”